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Service Provider	Target Group	Service Provided
DonK Humanitarian Medicine Odv Ambulatorio medico Via Udine 11 Trieste Italy segreteria@donkhm.org Mo - Su: 20:00-22:30	Child Unaccompanied Health concerns Elderly person (unable to care for themselves or dependent) With a caregiver Without the support of a caregiver Person with serious illnesses Physical illness Chronic conditions Substance use Persons with mental health conditions or disorders Mental health concerns Diagnosed mental disorder Persons who have been subjected or at risk of Torture or other inhuman or degrading treatment Rape Serious forms of psychological, physical or sexual violence Single parent with minor children More than one child With a breastfeeding infant	Health care Medicines Free Primary medical care General practitioner Free Nurse Free Specialised medical care Cardiology Free Dermatology Free Orthopedy Free Pediatrics Free Psychiatry Free Psychology Free Psychosocial support Free Information provision of the selected healthcare services Free
DonK Humanitarian Medicine Odv Ambulatorio medico Via Udine 19 Trieste Italy segreteria@donkhm.org Mo - Fr: 15:00-18:00	Child Unaccompanied Health concerns Elderly person (unable to care for themselves or dependent) With a caregiver Without the support of a caregiver Person with serious illnesses Physical illness Chronic conditions Substance use Persons with mental health conditions or disorders Mental health concerns Diagnosed mental disorder Persons who have been subjected or at risk of Torture or other inhuman or degrading treatment Rape Serious forms of psychological, physical or sexual violence Single parent with minor children More than one child With a breastfeeding infant	Health care Medicines Free Primary medical care General practitioner Free Nurse Free Specialised medical care Cardiology Free Dermatology Free Orthopedy Free Pediatrics Free Psychiatry Free Psychology Free Psychosocial support Free Information provision of the selected healthcare services Free
Lybra Cooperativa Sociale Onlus Centro Multiservizi Campo San Giacomo 15 Trieste Italy centromultiservizi-ts@cooperativalybra.it 3289461802 Tu: 14:00-17:00 Th: 9:00-12:00		Assistance or legal aid Info provision on access to procedure Employment Information provision Other services Interpretation services/Cultural mediation
ARCI FIRENZE APS Sportello SDS Fiorentina Sud Est Comune di Impruneta Via Fratelli Rosselli, 6 presso la sede distaccata di Tavarnuzze 50023 Imruneta Italy sgatteschi@comune.pontassieve.fi.it 05526297269 https://www.arcifirenze.it We: 9:30-12:30	Persons with mental health conditions or disorders Mental health concerns Persons who have been subjected or at risk of Torture or other inhuman or degrading treatment Rape Serious forms of psychological, physical or sexual violence Victim of trafficking in human beings Other Pregnancy Pregnant person Single parent with minor children More than one child With a breastfeeding infant SOGIESC Needs based on sexual orientation and gender identity and expression or sex characteristics	Assistance or legal aid Info provision on access to procedure Fee: Yes gratuito. Su appuntamento (3271811734 solo messaggi wa o 055 26297269) Dublin procedure Fee: Yes gratuito. Su appuntamento (3271811734 solo messaggi wa o 055 26297269) Temporary protection Fee: Yes gratuito. Su appuntamento (3271811734 solo messaggi wa o 055 26297269) Residence permit for third country nationals Fee: Yes gratuito. Su appuntamento (3271811734 solo messaggi wa o 055 26297269) Other services Vulnerability assessment (by specialised service) Family tracing (in case of adults) Security/physical safety considerations Non-food items Interpretation services/Cultural mediation Fee: Yes GRATUITO
ICS - Consorzio Italiano di Solidarietà ICS (Italian Consortium of Solidarity) - Ufficio Rifugiati Onlus Humanitarian response and first assistance and social/legal guidance Via del Lavatoio 5 34132 Trieste Italy info@icsufficiorifugiati.org 00390403476377 https://www.icsufficiorifugiati.org/ Mo - Su: 0:00-23:59	Child Unaccompanied Indicators of neglect, abuse, exploitation, etc. Health concerns Living with a disability Child of a single-headed household Elderly person (unable to care for themselves or dependent) With a caregiver Without the support of a caregiver Person living with a disability Disabilities limiting the physical functions of limbs, fine bones or gross motor ability Hearing impairment Intellectual disability Speech impairment Vision impairment Others, if classified as disabilities under national legislation Person with serious illnesses Physical illness Chronic conditions Substance use Persons with mental health conditions or disorders Mental health concerns Diagnosed mental disorder Persons who have been subjected or at risk of Torture or other inhuman or degrading treatment Rape Serious forms of psychological, physical or sexual violence Victim of trafficking in human beings Based on Indicators Pregnancy Pregnant person Single parent with minor children More than one child With a breastfeeding infant SOGIESC Needs based on sexual orientation and gender identity and expression or sex characteristics	Housing General accomodation Limitation: Yes only Italian or foreign nationals who are homeless and severely socially marginalised emergency overnight shelter service for homeless people and those experiencing severe social exclusion Assistance or legal aid Info provision on access to procedure Access to procedure Asylum procedure Dublin procedure Transfer Temporary protection Residence permit for third country nationals Other services Vulnerability assessment (by specialised service) Family tracing (in case of adults) Security/physical safety considerations As part of the referral process, ICS staff undergo at least 40 hours of training per year, have access to spaces for discussion and collaboration, and have a psychologist on staff dedicated to supporting the colleagues. Non-food items Interpretation services/Cultural mediation
Centri per l'Impiego di Firenze e provincia - ARTI Centro per l'Impiego di Firenze Mercadante Via Mercadante, 42 50144 Firenze Italy servizilavoro.firenze@arti.toscana.it 05519985063 https://arti.toscana.it/ Mo: 9:00-13:00 Tu: 9:00-13:00, 15:00-17:00 We: 9:00-13:00 Th: 9:00-13:00, 15:00-17:00 Fr: 9:00-13:00		Employment Employment authority Employment private company Information provision
Unione dei Comuni Le Terre della Marca Senone Unione dei Comuni Le Terre della Marca Senone Piazza Roma 23 60012 Trecastelli Italy info@leterredellamarcasenone.it 071 0717959535 https://www.leterredellamarcasenone.it/ Mo: 8:00-14:00 Tu: 8:00-18:00 We: 8:00-14:00 Th: 8:00-18:00 Fr: 8:00-14:00	Child Unaccompanied Separated Indicators of neglect, abuse, exploitation, etc. Health concerns Living with a disability Married child Pregnant child Child of a single-headed household Elderly person (unable to care for themselves or dependent) With a caregiver Without the support of a caregiver Person living with a disability Disabilities limiting the physical functions of limbs, fine bones or gross motor ability Hearing impairment Intellectual disability Speech impairment Vision impairment Others, if classified as disabilities under national legislation Person with serious illnesses Physical illness Chronic conditions Substance use Persons with mental health conditions or disorders Mental health concerns Diagnosed mental disorder Persons who have been subjected or at risk of Torture or other inhuman or degrading treatment Rape Victim of trafficking in human beings Based on Indicators Formally Identified Other Pregnancy Pregnant person Single parent with minor children More than one child With a breastfeeding infant SOGIESC Needs based on sexual orientation and gender identity and expression or sex characteristics	Housing General accomodation Specialised accommodation Children Elderly Families Women Victims of trafficking in human beings Person who have been subjected to or at risk of serious forms of psychological, physical or sexual violence Person living with a disability Person with health issues Person with needs based on sexual orientation and gender identity and expression or sex characteristics Health care Information provision of the selected healthcare services Specific support for children Age assessment Appointment of a guardian Child protection service Family reunification Family tracing Information provision of the selected child-specific services National referral mechanism Gender based violence Victims of trafficking in human beings Unaccompanied children Other Employment Employment authority Employment private company Title Recognition Information provision Other services Vulnerability assessment (by specialised service) Family tracing (in case of adults) Security/physical safety considerations Non-food items Interpretation services/Cultural mediation
Centro Donna Antiviolenza GruppoDpiù supporto vittime di violenza di genere e violenza assistita, minori via Libertà, 25 97013 Comiso Italy assgruppod@gmail.com 34561722323 Mo: 9:00-13:00 Tu - Fr: 10:00-13:00	Persons who have been subjected or at risk of Torture or other inhuman or degrading treatment Rape Serious forms of psychological, physical or sexual violence	Assistance or legal aid Info provision on access to procedure Other services Vulnerability assessment (by specialised service) Security/physical safety considerations
Centro Donna Antiviolenza GruppoDpiù Centro Donna Antiviolenza Via Libertà, 25 97013 Comiso RG Italy assgruppod@gmail.com 3331051084		Housing Specialised accommodation Women Person who have been subjected to or at risk of serious forms of psychological, physical or sexual violence Health care Specialised medical care Psychology Psychosocial support Assistance or legal aid Info provision on access to procedure Specific support for children Information provision of the selected child-specific services National referral mechanism Gender based violence Other services Vulnerability assessment (by specialised service) Security/physical safety considerations
Centro Donna Antiviolenza GruppoDpiù Centro Donna Antiviolenza GruppoDpiù Via Libertà,25 97013 Comiso RG Italy assgruppod@gmail.com 3331051084 Mo: 9:00-13:00 Tu - Fr: 10:00-13:00		Housing General accomodation Specialised accommodation Children Women Person who have been subjected to or at risk of serious forms of psychological, physical or sexual violence Health care Specialised medical care Psychology Psychosocial support Assistance or legal aid Info provision on access to procedure Specific support for children Child protection service National referral mechanism Gender based violence Other services Vulnerability assessment (by specialised service) Security/physical safety considerations