Direcția de Asistență Socială a municipiului Timișoara (DAS)

DAS coordinates and provides social services and benefits for vulnerable people living in Timișoara. We assist migrants, refugees, and asylum seekers through counselling and access to benefits, healthcare, school enrolment, documents, employment, and referrals. DAS mandate:
needs assessment and case management
information and counselling on social rights
help with documents
accompany foreigners to institutions, mediation
referral to specialised services run by DAS, public institutions and NGOs.

Community Resilience and Mobilisation Service (SRMC)

Contact
rezilienta.comunitara@das.primariatm.ro
https://socialtm.ro/
Address

Bvd. Ion Dragalina no. 42
300166 Timișoara
Romania

Preferred Contact Method
Email
In person

Office Hours
Monday: 7:30-16:00
Tuesday: 7:30-16:00
Wednesday: 7:30-16:00
Thursday: 7:30-16:00
Friday: 7:30-16:00
Target Group
  • Child
    • Separated
    • Indicators of neglect, abuse, exploitation, etc.
    • Health concerns
    • Living with a disability
    • Married child
    • Pregnant child
    • Child of a single-headed household
  • Elderly person (unable to care for themselves or dependent)
    • With a caregiver
    • Without the support of a caregiver
  • Person living with a disability
    • Disabilities limiting the physical functions of limbs, fine bones or gross motor ability
    • Hearing impairment
    • Intellectual disability
    • Speech impairment
    • Vision impairment
    • Others, if classified as disabilities under national legislation
  • Person with serious illnesses
    • Physical illness
    • Chronic conditions
    • Substance use
  • Persons with mental health conditions or disorders
    • Mental health concerns
    • Diagnosed mental disorder
  • Persons who have been subjected or at risk of
    • Torture or other inhuman or degrading treatment
    • Rape
    • Serious forms of psychological, physical or sexual violence
  • Victim of trafficking in human beings
    • Based on Indicators
    • Formally Identified
    • Other
  • Pregnancy
    • Pregnant person
  • Single parent with minor children
    • More than one child
    • With a breastfeeding infant
  • SOGIESC
    • Needs based on sexual orientation and gender identity and expression or sex characteristics
Service Provided
  • Housing
    • General accomodation
      • Fee: Yes
      • Emergency shelter
    • Specialised accommodation
      • Elderly
        • Fee: Yes
        • Assistance in advancing the request for social housing (allocated based on designated vulnerabilities)
      • Families
        • Fee: Yes
        • Assistance in advancing the request for social housing (allocated based on designated vulnerabilities)
      • Women
        • Fee: Yes
        • Assistance in advancing the request for social housing (allocated based on designated vulnerabilities)
      • Person who have been subjected to or at risk of serious forms of psychological, physical or sexual violence
        • Fee: Yes
        • Assistance in advancing the request for social housing (allocated based on designated vulnerabilities)
      • Person living with a disability
        • Fee: Yes
        • Assistance in advancing the request for social housing (allocated based on designated vulnerabilities)
      • Person with health issues
        • Fee: Yes
      • Person with needs based on sexual orientation and gender identity and expression or sex characteristics
        • Fee: Yes
  • Health care
    • Primary medical care
      • Other
        • Referrals to specialised medical services, including registration to general medical practitioners
    • Psychosocial support
      • Fee: Yes
    • Information provision of the selected healthcare services
      • Fee: Yes
  • Assistance or legal aid
    • Info provision on access to procedure
      • Fee: Yes
    • Residence permit for third country nationals
      • Fee: Yes
  • National referral mechanism
    • Gender based violence
      • Fee: Yes
    • Victims of trafficking in human beings
      • Fee: Yes
  • Employment
    • Employment authority
      • Fee: Yes
        Provides liaison with mandated authority
    • Employment private company
      • Fee: Yes
        Outreach and referrals to private sector employment
    • Information provision
      • Fee: Yes
  • Other services
    • Vulnerability assessment (by specialised service)
      • Fee: Yes
    • Non-food items
      • Fee: Yes
    • Interpretation services/Cultural mediation
      • Fee: Yes
        Including support in various languages (RU, AR, etc.)